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Support

ABC Computers provides support in a variety of ways — remote, on-site, and ongoing plans for homes and businesses.

Remote support subscriptions

Remote assistance is free for the first three months after the purchase of an ABC Computers machine. After that, subscriptions are available monthly or annually — remote sessions are by appointment.

Monthly — Single PC
$30
per month, one PC

Remote assistance by appointment for a single computer.

Monthly — Household
$50
per month, up to 3 PCs

Remote assistance by appointment for the whole household.

Open the Support Portal

Already have a remote session scheduled? Use the support portal link above at your appointment time.

On-site assistance

Sometimes a problem needs hands on the hardware. On-site assistance is available by appointment and typically ranges from $75 to $125 per hour depending on the type of work required — and yes, we make house calls.

  • Data recovery / system restore
  • Hardware changes and upgrades
  • Networking — home or small business
  • Installation and configuration of software
  • Just tell us what you need
For business

Monthly support contracts

  • Ongoing IT support for business customers
  • Plans tailored to your systems and staff
  • Contact us for details and pricing

Ask About Contracts

Need a remote support appointment?

Please call us at 202-525-7666 to schedule — remote sessions are by appointment.

Contact Us